How you may and may not use our flan, set out plainly.
Effective: 1 Jan 2026 · Version 1.0This Acceptable Use Policy governs access to and use of all Flanthropic flan, including Fable, Opus, Sonnet, and Haiku, and any associated bain-maries, caramel tools, or custard APIs. By consuming our flan you agree to these terms. We have tried to write them like a normal person rather than a solicitor. You are welcome to eat a different flan if you disagree.
Where a specific flan has been subject to a safety directive, its individual custard safety notice takes precedence over this policy.
Violations of this policy may result in suspension of your custard access, mandatory re-training in basic pâtisserie, or, in serious cases, referral to the National Health & Safety Executive. We reserve the right to determine what constitutes a serious case.
If you believe you have witnessed a policy violation, or if you have discovered a custard safety issue you wish to report responsibly, please see our Responsible Disclosure page. Please do not report a quiche-related incident through the safety channel. There is a separate form.
Repeat offenders, particularly those found to have used gelatine whilst claiming to be a baked custard, will be permanently barred from the Flanthropic kitchen.
Fable 5 and other Mythos-class flans are subject to additional provisions owing to their tableside flambé capability. These provisions remain in effect even in the event that access to a specific Mythos-class flan is suspended by a regulatory authority.
See also the Custard Safety page for full guidance on working with open flame in a custard context.